Privacy Summary for Families
At Fernland Home Support Inc., we protect your information like our own. We only collect what is necessary to provide safe, compassionate care, and we keep it secure at all times. This summary is here to help seniors and their families understand our commitment to your privacy in plain language.
Privacy Policy
Data Collection
We collect personal information that you provide directly to us, such as your name, address, phone number, email, and health or support requirements. We also collect technical data from website visitors, including IP addresses and cookies, to improve our digital experience and ensure our services are easily accessible.
Usage
Your information is used solely to coordinate and provide in-home support services, manage care plans, and communicate with you or your designated family members. We do not sell, rent, or share your personal data with third parties for marketing purposes. All usage is strictly professional and centered on your care.
Data Protection
We implement robust physical and digital security measures to protect your data. This includes encrypted communications, secure storage, and strict internal access controls. Our staff is trained in privacy protocols to ensure that sensitive health and personal details are handled with the highest level of confidentiality.
Questions and Contact
If you have any questions about how Fernland Home Support Inc. handles your privacy or if you wish to access your records, please reach out to us. We are always here to help. You can contact our privacy officer directly via email at fernland@gmail.com or by phone at +1778-919-0224.
Privacy Questions?
If you have questions about how your data is handled, reach out below. We are here to help seniors and families navigate our privacy practices with clarity.